Outsourcing Transcription – The Dos and Don’ts

Finding the right company when outsourcing a transcription project can be overwhelming- you can say it is similar to finding a pair of shoes for running a marathon. The wrong pair would leave you feeling uncomfortable, while the right pair will be there until the end, making the race easier, and interesting.

When you outsource a transcription job, it is not as simple as looking up a company, reading the catchy offers on the website, and finalizing the order. Much effort and care needs to be put into deciding whom you are outsourcing to. This means that you need to equip yourself with a few basic concepts that need to be considered when outsourcing.

Here are a few dos and don’ts of outsourcing a transcription job:

DO know what you are looking for

Having a goal and an idea about the result you want is important. Do you need medical transcriptions? Do you need someone to transcribe a legal document? Or do you need someone to transcribe a business conference? Do you wish the transcriptionist to follow a certain format? Do you need to meet a deadline? All these questions need to be answered on your part, before you move onto the next phase- looking around for companies to outsource your projects.

DO remember to research

Not all transcription companies can deliver you an equal level of quality content. Look around for different companies; make a list of options, and narrow down the list to the service providers which best match your requirements. Then proceed to reading customer reviews; you can even contact each company to have a better idea.

DO consider accuracy and punctuality

Inaccurate transcriptions can be really pesky- you probably know that if you have ever dealt with one. Accuracy and punctuality should always be on top of your checklist. You can even ask for a sample recording to be transcribed so that you know what type of a company you are dealing with.

DON’T forget the non-disclosure

Never outsource any of your transcription projects to a company that fails to sign a non-disclosure agreement before proceeding with your work. Be confident that all your data and information is being passed into safe hands- take every possible measure to be sure that your sensitive business data remains well protected.

DON’T settle for late submissions

When you need medical, legal, or business transcriptions, you need them on time, and more than often, there is a deadline to meet. If a company fails to deliver the first job on time, avoid giving them more work.

These dos and don’ts can help you make sure that when you outsource a transcription job, you will get the best quality, the precise accuracy, and all the work completed within time!